<div><br></div><div><div class="gmail_quote"><br><br><u></u>
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<div style="text-align:center;text-decoration:none;color:#03522d;font-size:11px;font-family:trebuchet ms,helvetica,sans-serif"><a href="https://e.bcg.com/v/Nzk5LUlPQi04ODMAAAGSqgX9jABlgzxX7mBfDM6uUxQjtBYllwd5d-VP3YKo25xsRvj1yHAWvwHuO0NaVFwe6_rO29w=" target="_blank"><center><font color="#03522D">Click to view email as web page</font></center></a></div>
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Leadership by Design
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April 2024
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Inclusive Leadership and People Practices
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<div style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:Georgia,Arial,sans-serif">
<span style="color:#000000;font-family:Georgia,Arial,sans-serif;font-size:20px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:bold;letter-spacing:normal;text-align:-webkit-left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:#ffffff;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">The Premise</span>
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<div style="font-size:16px;line-height:20px;font-weight:400;color:#000000;font-family:Georgia,Arial,sans-serif">
In 2023, 75% of employers in the US reported difficulty finding necessary talent, a 17-year high. At the same time, segments of the US population lack access to satisfying, supportive jobs.
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<br>These two broad problems are not mutually exclusive. In fact, solutions can be found when organizations aim to be
<em>inclusive</em>. When they adopt human-centered leadership, broaden their approaches to encompass wider sources of talent, and seek to deeply understand and meet the needs of that talent, they build a stronger workforce and a stronger society.
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<br>Here are some ways to hire, inspire, and retain talent.
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<div style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:Georgia,Arial,sans-serif">
<span style="color:#000000;font-family:Georgia,Arial,sans-serif;font-size:20px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:bold;letter-spacing:normal;text-align:-webkit-left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:#ffffff;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">The Solution</span>
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<div style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif">
<span style="color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:bold;letter-spacing:normal;text-align:-webkit-left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:#ffffff;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">01. Be a generous leader</span>
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BCG veteran Joe Davis, who most recently served as head of North America operations for the firm, is now the author of a new book about his leadership experiences,
<em>The Generous Leader: 7 Ways to Give of Yourself for Everyone’s Gain</em>. He writes: “Executing the heartfelt practice of inclusion and building and supporting a diverse team is not simply about hitting metrics; nor is it about your own conscience. It is good for your business. It is the right thing to do for individuals who may be facing structural disadvantages. It is the right thing to do for humanity.”
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<td align="center" role="presentation" style="border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none" valign="middle"><a href="https://e.bcg.com/dc/dCkjp4C9iD_UI-RUzVccFRSir6-i9qlogatIGxduwVpKt5K_ye3m8V_X2xfWfKu1jo2JStZm-LC2aZx-PPcVe85yYt71xJ9KTk6Ogtwi-E3Esib7zowSlZC0TUqrdu1CR8nMFbDjQeXc0sCvsg6SIVqLccCgp6bXmCCq9U2z9Az5RL5W3u3wiaGMGGSns8KodzATMLzVuDVu6ISGRdV5hq3KYC09HjOUVa91lZSz9PxkBxGF8ZnMFF_n2MSozCsxS4JGGPgWhSLUSDuSO9vpZBTB-qRI_3X3yMBPYKPgMEt6VuVzURSjNhuWpwx-KdVA2WSn8cEsUu7gLDB7W_My99m_i8FGMiFYV1wSTbWELb8=/Nzk5LUlPQi04ODMAAAGSqgX9jNEvl5iqI00tV_ZWbM3GkdJ_EpRWEFVTUYVCN6UFm9oNNEqYjY--_KLeHXishSsnZ04=" style="display:inline-block;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;letter-spacing:0.111px;font-size:14px;font-weight:400;line-height:14px;margin:0;text-decoration:none;text-transform:uppercase;padding:10px 12px;border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none;border:none" target="_blank">Read more</a> </td>
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;line-height:16px">
<tbody>
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<td class="m_3403929577448549721reduce-padding-mobile" style="direction:ltr;font-size:0px;padding:20px 60px 2px;padding-top:20px;padding-bottom:2px;text-align:center">
<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;line-height:16px" width="100%">
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<div id="m_3403929577448549721headline-mod-4-153ea500b-c607-4642-bbcd-0faff2567669" style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif">
<div style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif">
<span style="color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:bold;letter-spacing:normal;text-align:-webkit-left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:#ffffff;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">02. Widen talent pools</span>
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;line-height:16px">
<tbody>
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<td class="m_3403929577448549721reduce-padding-mobile" style="direction:ltr;font-size:0px;padding:20px 60px;padding-top:20px;padding-bottom:20px;text-align:center">
<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;line-height:16px" width="100%">
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<td align="left" style="font-size:0px;padding:0;word-break:break-word">
<div id="m_3403929577448549721copy-mod-1-16d9ed5de-c747-4272-851f-0b82bf30a4bc" style="font-size:16px;line-height:20px;font-weight:400;color:#000000;font-family:Georgia,Arial,sans-serif">
<div style="font-size:16px;line-height:20px;font-weight:400;color:#000000;font-family:Georgia,Arial,sans-serif">
More than 600,000 people are released from US state and federal prisons each year and seek job opportunities, yet they, along with millions of additional justice-involved individuals, are unemployed at rates far higher than the national average. But fair-chance hires perform as well as, or better than, their non-justice-involved peers—and they form a strong, motivated, largely untapped source of workplace talent. A growing number of organizations see fair-chance hiring as a social imperative and an essential part of their inclusivity efforts.
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="line-height:16px;background:#ffffff;background-color:#ffffff;width:100%">
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<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;line-height:16px" width="100%">
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<td align="left" style="font-size:0px;padding:0;word-break:break-word">
<div class="m_3403929577448549721btn-mobile" id="m_3403929577448549721cta-mod-1-1560e3282-dff2-4c00-9440-de541870e415">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="line-height:16px;border-collapse:separate;line-height:100%">
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<td align="center" role="presentation" style="border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none" valign="middle"><a href="https://e.bcg.com/dc/XwVl5px0-66pgAuqLufBXkBmPhlD1oLZUqu8pMwcL6kzelK7FS9X7JxHnzkg5NZlxWQNPhPUqXfLab-nVM_Am7bdijSs0hGzrOh2BoMFtgrxXTgQeoeNBlniLoOTuj3AFGbw2AiMLNpYhrfnRf6SoO64qURt45DaxpZZ3OUeMyRUOesxxwYu9UClLr1XXfj3mYgjkHORn0of9TXriwSrTCk14LGRpzjwf_Qv0SqNe3mSOcbN2TIGmdgzHQtR50aIUuWJcOLhTjanJuCQMkHrPgjLUo00l90OL6rIEAdnNuFR67BfKdUuP7hUynDhva4mBPcZA7lPToKpxTOHHHgBAG7jswBmMaMBDCWxQ85urYS1L9RfzRHSazPhKl09jF3IzZlW8MJ3mc14aG3SwHAgkOqLStN8KN8a_Q-VXay1xxNDH_AR5CbWtJK2Y3L8-B7spmeAZPlWh5lU-wJdrjLupD-HuIt48IvvMEL10yrZ3R16py72UNA7mMp0nDsDZIq8/Nzk5LUlPQi04ODMAAAGSqgX9jNEvl5iqI00tV_ZWbM3GkdJ_EpRWEFVTUYVCN6UFm9oNNEqYjY--_KLeHXishSsnZ04=" style="display:inline-block;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;letter-spacing:0.111px;font-size:14px;font-weight:400;line-height:14px;margin:0;text-decoration:none;text-transform:uppercase;padding:10px 12px;border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none;border:none" target="_blank">Read more</a> </td>
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;line-height:16px">
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<td class="m_3403929577448549721reduce-padding-mobile" style="direction:ltr;font-size:0px;padding:20px 60px 2px;padding-top:20px;padding-bottom:2px;text-align:center">
<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;line-height:16px" width="100%">
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<div id="m_3403929577448549721headline-mod-4-1dd894f8e-acc6-4e66-9fd1-8031ae75866a" style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif">
<div style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif">
<span style="color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:bold;letter-spacing:normal;text-align:-webkit-left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:#ffffff;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">03. Reimagine talent systems</span>
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;line-height:16px">
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<td class="m_3403929577448549721reduce-padding-mobile" style="direction:ltr;font-size:0px;padding:20px 60px;padding-top:20px;padding-bottom:20px;text-align:center">
<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
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<td align="left" style="font-size:0px;padding:0;word-break:break-word">
<div id="m_3403929577448549721copy-mod-1-10d061e26-c61d-45b4-95c8-509665574298" style="font-size:16px;line-height:20px;font-weight:400;color:#000000;font-family:Georgia,Arial,sans-serif">
<div style="font-size:16px;line-height:20px;font-weight:400;color:#000000;font-family:Georgia,Arial,sans-serif">
Many job postings include degrees as prerequisites, but how necessary are they? For example, 67% of job postings for production supervisors and executive administrative assistants require a college degree—but only 16% and 20%, respectively, of people in those roles have one. This suggests that skills-based hiring might be a better approach than credentials-based hiring in some cases. Organizations need in-demand skills, and the best way to ensure they get those skills is to hire and/or train expressly for them, without mandating particular educational credentials.
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="line-height:16px;background:#ffffff;background-color:#ffffff;width:100%">
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<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;line-height:16px" width="100%">
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<div class="m_3403929577448549721btn-mobile" id="m_3403929577448549721cta-mod-1-1ba234db0-29a2-4126-ba7e-e41a8436a0e9">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="line-height:16px;border-collapse:separate;line-height:100%">
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<td align="center" role="presentation" style="border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none" valign="middle"><a href="https://e.bcg.com/dc/XwVl5px0-66pgAuqLufBXkBmPhlD1oLZUqu8pMwcL6kzelK7FS9X7JxHnzkg5NZlxWQNPhPUqXfLab-nVM_Am72lPnoseDTe06ooa9g1LI86HWydojPaFyhtWR00KybhAkk5hM3einAkRJJW9mUZ4-84BpDCUf7jukdxruSlNKigYGqLmfXs-gj73dYLad324Vp85K3pHyKfbIm0mOkhvrvkUMCn54fB_XZikOweo7geJ5ZbaTvnVwUnW3oTnUqVLhLifCqnyNaiZmpI6gYQ9SE3tDSmDhgFTKB7Q43JvNr04-RzEwcE2iOFsWq3z5iXPbsj5FMbhLgbd7a20EE-VfrUcZF7g8Y3ToESnVGhUhQEixbUxjprpSMF_GLzc9r8Q50-4MCefInya_zyjVLEREhZwCdeeVaZ_fdXT11VsTg72N6zQqa68FmmjiytefU5O_h85dANaEqiG4DR5DUpGw==/Nzk5LUlPQi04ODMAAAGSqgX9jNEvl5iqI00tV_ZWbM3GkdJ_EpRWEFVTUYVCN6UFm9oNNEqYjY--_KLeHXishSsnZ04=" style="display:inline-block;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;letter-spacing:0.111px;font-size:14px;font-weight:400;line-height:14px;margin:0;text-decoration:none;text-transform:uppercase;padding:10px 12px;border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none;border:none" target="_blank">Read more</a> </td>
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
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<td class="m_3403929577448549721reduce-padding-mobile" style="direction:ltr;font-size:0px;padding:20px 60px 2px;padding-top:20px;padding-bottom:2px;text-align:center">
<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
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<div id="m_3403929577448549721headline-mod-4-16478992a-c183-49cf-934e-e148f57613a4" style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif">
<div style="font-size:16px;line-height:20px;font-weight:bold;color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif">
<span style="color:#000000;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;font-size:16px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:bold;letter-spacing:normal;text-align:-webkit-left;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:#ffffff;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none">04. Implement tailored support</span>
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<td style="background:#ffffff;background-color:#ffffff;margin:0px auto;max-width:600px">
<table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#ffffff;background-color:#ffffff;width:100%;line-height:16px">
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<td class="m_3403929577448549721reduce-padding-mobile" style="direction:ltr;font-size:0px;padding:20px 60px;padding-top:20px;padding-bottom:20px;text-align:center">
<div class="m_3403929577448549721mj-column-per-100" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;line-height:16px" width="100%">
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<td align="left" style="font-size:0px;padding:0;word-break:break-word">
<div id="m_3403929577448549721copy-mod-1-1ce01306f-d71c-404c-a5bb-7965afb4eb70" style="font-size:16px;line-height:20px;font-weight:400;color:#000000;font-family:Georgia,Arial,sans-serif">
<div style="font-size:16px;line-height:20px;font-weight:400;color:#000000;font-family:Georgia,Arial,sans-serif">
Frontline workers play a critical role, forming the backbone of many of the largest US companies. But more than half of the people in this important demographic say they feel burned out, and more than a quarter are actively or passively looking for a new job. With proper attention and investment, though, frontline workers constitute a motivated workforce that can unleash an organization’s highest potential, providing significant business value, reducing turnover costs, and serving as a pipeline for higher-level roles.
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<div class="m_3403929577448549721btn-mobile" id="m_3403929577448549721cta-mod-1-140dbcf11-8e33-4d8c-a717-2a42ed18c50c">
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<td align="center" role="presentation" style="border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none" valign="middle"><a href="https://e.bcg.com/dc/XwVl5px0-66pgAuqLufBXkBmPhlD1oLZUqu8pMwcL6kzelK7FS9X7JxHnzkg5NZlxWQNPhPUqXfLab-nVM_Am_oVCJvPIPDLVWbbATncTm4L8KsteKi7ACqv2LiA5vAqCUzxxXSTAFp0oUVHN8l2OVeBRPDF8s3hMHUHcNN5ZefxBnEEdXUZltDmJrTitfnIw3EEVyZv1xgi8VejnRiQ0pLv_0TuAig2wmvSwFTfJQHzv64DSxtuc5lDOgSH1MBWUi765jdSzD9Xw-ZHauhDwxjcrYhmHP7vuEZwHyo4ihK6rrHYin8bJ_wJ2gjw-KPiIe7juKo2_vmLtH-RfmvfdBi3Bbq4fKgUN6yiaTE2Wwa_kxX7b_cG6Axg3SET8PDmkuqYthiNPpvpGtw8ogM8AX9wzA-N2Jt_ibo0jCuFMXK2iYsb7yGeOaM3MK5xOLqGvr3Jh07iBKRQN3VeMOvSQeltburM0RRqqncIchCCjZ0=/Nzk5LUlPQi04ODMAAAGSqgX9jNEvl5iqI00tV_ZWbM3GkdJ_EpRWEFVTUYVCN6UFm9oNNEqYjY--_KLeHXishSsnZ04=" style="display:inline-block;font-family:'Trebuchet MS',Roboto,Arial,sans-serif;letter-spacing:0.111px;font-size:14px;font-weight:400;line-height:14px;margin:0;text-decoration:none;text-transform:uppercase;padding:10px 12px;border-radius:2px;background-color:#21bf61;color:#ffffff;text-decoration:none;border:none" target="_blank">Read more</a> </td>
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<li style="padding-left:0!important;margin-left:0!important"><span style="color:#000000"><a href="https://e.bcg.com/dc/XwVl5px0-66pgAuqLufBXkBmPhlD1oLZUqu8pMwcL6kzelK7FS9X7JxHnzkg5NZlaXx8KZ5vPWpwgUoIh9UzBL4FztJbA2Uje-mnH4DUHHq2OrBvtO1EP_v7espvrAGfaXP90hBASkwkKYwLoW7RUNNTvAs_CQlcc5TWrCYboM4aXj41gRmP8gBcB5HKKB_kO7Mlv5Yh6rjl02BXRn1fdaIbvkZkk-tMNU2prHMWRAL8HmT4pQPrMHxnUkARdN3ugMwX_s_rYdiVu097DdMdWNlf8x8rRtd3CsDQIjPDgMhjqivA2x3huMlWIBV_5xfPlXwOY_--usF8AufyAqgv49sToC-EV-t9vnETxiqAQG7BsH1_whM20Xzha46G5REGhCnW68iLgaRY2jokJxTB-g==/Nzk5LUlPQi04ODMAAAGSqgX9jNEvl5iqI00tV_ZWbM3GkdJ_EpRWEFVTUYVCN6UFm9oNNEqYjY--_KLeHXishSsnZ04=" title="Diversity, Equity, and Inclusion" style="color:#000000" target="_blank">Diversity, Equity, and Inclusion</a></span></li>
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